At BitvexHub, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and digital marketplace.
We may collect the following types of information:
Personal information such as name, email address, and account details
Transaction and payment-related information
Device information, IP address, browser type, and usage data
Cookies and similar tracking technologies
We only collect information that is necessary to provide and improve our services.
Your information may be used to:
Create and manage user accounts
Process digital product sales and withdrawals
Improve platform performance and user experience
Communicate important updates, security notices, or support messages
Prevent fraud, abuse, and unauthorized activities
BitvexHub uses cookies to enhance functionality, analyze traffic, and improve services. Cookies may be essential or non-essential.
For users located in regions where consent is required (such as the EU), we request cookie consent before placing non-essential cookies.
You can manage or disable cookies through your browser settings at any time.
Although BitvexHub is operated from Bangladesh, we comply with the General Data Protection Regulation (GDPR) when handling data of users located in the European Union.
Under GDPR, users have the right to:
Access their personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent at any time
Requests related to data rights can be submitted through our support channels.
We do not sell or rent personal data to third parties.
Data may be shared only when:
Required by law or legal process
Necessary to process payments or withdrawals
Needed to protect BitvexHub, users, or platform security
All third-party services are required to maintain appropriate data protection standards.
Users may sell any type of digital product on BitvexHub, except:
Gambling or betting-related content
Scam, fraud, or deceptive products
Illegal or unlawful digital materials
Accounts violating these rules may be suspended or terminated.
We implement technical and organizational security measures to protect user data from unauthorized access, loss, or misuse. However, no online system is 100% secure.
We retain personal data only for as long as necessary to fulfill business, legal, or compliance obligations.
BitvexHub does not knowingly collect personal data from individuals under the age of 13. If such data is discovered, it will be deleted immediately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
By using BitvexHub, you agree to this Privacy Policy and our data practices.
